Terms & Conditions
Prices
All prices include VAT.
Discounts apply for any 6 or 12 mixed bottles, whatever their size.
See ‘Delivery Arrangements‘ for relevant costs.
Payment
We provide a fully secure link for credit card payments, but you are welcome to ring with your cc details if you prefer. (If we are busy in the shop, just leave a message on the answer-phone and we will try to call you back within an hour).
Please note that as wines are not always in stock (and many are only available in tiny quantities) your credit card will not actually be charged until the order has been confirmed.
If you email with an order or a query be sure to leave your telephone number.
Please note we do not accept American Express.
And In Legal Terms
Your order represents an offer to purchase from us, which is accepted by us when we then contact you (usually by email but sometimes by telephone) with confirmation stating that we have dispatched the goods to you. Any goods on the same order which are not confirmed as having been dispatched do not form part of that contract.
Refunds
If you receive the wrong wine in your order we will replace your bottle and rebate any delivery costs you incur. We will not refund a purchase because you didn’t like the wine – however if there is bottle damage or your wine is corked -please contact us immediately by email and we will organise a refund. We may request the return of the damaged product before a refund is given so that we can make an assessment as well.
The time limit for requesting a refund is three months from the date of delivery.
Delivery
See delivery information here
Collection
If you pay in advance but collect rather than pay for delivery, we are obliged, on collection, to take an ‘authorization’ from the credit card you paid with
Company Registration
Old Bridge wine is part of Huntsbridge Ltd, 1 High St, Huntingdon, Cambs PE29 3TQ. Company registration 02915427